Privacy Policy

We are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store information you provide through the website https://cryptovoltonai.com (the Crypto Volton AI).
The following principles apply:

We want you to make informed decisions about how your Personal Data is used and processed. We use various methods to keep you informed, and where specific details are needed, we'll provide them at the relevant time. We're also happy to address any questions you may have about applicable legal limitations.

1. The Scope?

This policy describes the types of personal data Crypto Volton AI collects about individuals, how that data is processed, shared with third parties, and secured.
This policy applies to information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information we hold or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its organisation, structuring, and storage.
Our services are intended for general audiences aged 18 and above. We do not knowingly collect information from anyone under 18 or permit such persons to use our services. If we become aware that a minor's information has been collected, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. Depending on the situation, we may ask you to provide it directly, collect it by analysing how you use our services or channels, or receive it from our third-party partners.

3. You are not required to share personal information with us. However, choosing not to do so may limit our ability to provide our services or grant you access to the website.

You are not required to provide us with personal data. However, withholding it may prevent us from delivering our Services or granting you access to the website.

4. What personal data do we collect? When you visit our website, we collect the following personal data:

This includes data about your online activity, traffic information (such as IP address, access dates and times), language settings, software crash logs, browser type, and device details. This information is non-personal and cannot be used to identify you.
Personal Data We receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through Us.
Personal information provided to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

Scope, Legal Basis

6. Sharing Personal Data with Third Parties We may share your personal data with third parties under the following circumstances: Service Providers: We work with trusted third-party companies and individuals who assist us in operating our platform, conducting our business, or providing services to you. These parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you before your personal data becomes subject to a different privacy policy. Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests from public authorities, such as a court or government agency. Protection of Rights: We may disclose your personal data where necessary to protect the rights, property, or safety of our company, our users, or others. With Your Consent: We may share your personal data with third parties for purposes not covered above when we have obtained your explicit consent. We require all third parties to respect the security of your personal data and to handle it in accordance with applicable law. We do not permit third parties to use your personal data for their own purposes. We only permit them to process it for specified purposes and in accordance with our instructions.

We may share your Personal Data with third-party service providers who support our operations, including hosting and storage providers, as well as companies that analyse user experience and website performance. At your request, we may also share specific Personal Data with third-party trading platforms. In such cases, your Personal Data will be provided directly to those platforms and will be governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform. We may share Personal Data with affiliated entities or business partners where doing so enables us to maintain, enhance, or improve the products and services we offer our customers. Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities. We may also share your Personal Data with prospective investors, acquirers, or lenders — whether in relation to the Company or any other entity within our group — in connection with a proposed or completed transaction, including the transfer or sale of assets, merger, restructuring, consolidation, or insolvency proceedings involving the Company or any group entity.

7. Third-Party Cookies and Services

We may engage third-party services — such as advertising providers or analytics companies — in connection with this website. These third parties may also use cookies or similar technologies. Cookies are small text files placed on your device when you visit this website. They are used to gather information about your browsing habits and preferences, improve your experience, and help us tailor the products and services presented to you. Cookies are also used for statistical and analytics purposes. We use two types of cookies. Session cookies are temporary and are deleted from your device once you close your browser. Persistent cookies remain on your device after your browser is closed and are used to recognise you as a returning user, allowing you to resume your experience on the website.

Types of Cookies:

We may use them according to their intended purpose.

Online Tracking Notice
This service does not currently support do-not-track signals.

8. How We Retain Your Personal Data

We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, or orders.
We share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

9. Sharing Personal Data with Third-Party Countries or International Organisations

10. Protecting Your Personal Data We implement appropriate technical and organisational measures to safeguard your personal data against accidental loss, unauthorised access, alteration, disclosure, or destruction. Where we have provided you with a password — or where you have chosen one — to access certain parts of our platform, you are responsible for keeping that password confidential. Do not share your password with anyone. Data transmission over the internet is not completely secure. While we do our best to protect your personal data, we cannot guarantee the security of data transmitted to our platform. Any transmission is at your own risk. Once we receive your data, we apply strict procedures and security features to prevent unauthorised access.

We have taken appropriate organisational and technical measures to protect your personal data, including against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that your personal data will remain secure at all times, nor can we accept liability for any incidental or consequential damages arising from the use or disclosure of personal data — including disclosures resulting from transmission errors, unauthorised third-party access, or other causes beyond our control. Where required by legal or regulatory obligations, we may be compelled to disclose your personal data to third parties, including public authorities. In such cases, we have no control over the security measures applied by those third parties. Transmitting personal data over the internet carries inherent risk. We cannot guarantee the security of personal data sent to us through the internet.

11. Links to Third-Party Websites

Our website contains links to third-party websites and applications. These third-party sites and apps are not under the Company's supervision, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through such sites or apps.
Before accessing or using any third-party website or app, we recommend reading their privacy policy carefully. We also advise caution when sharing any Personal Data with them.

12. Updates to This Policy We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you directly. Your continued use of our services after any changes take effect constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed.

Before visiting any third-party website or app, read their privacy policy carefully. Only provide your personal data to them once you are satisfied with how it will be used.

13. Your rights regarding your personal information

You have the right to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete any Personal Data we no longer require. You may also restrict the scope or types of processing applied to your personal data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, please send a written request to the email address below.
Access rights
Where we are processing Personal Data about you, you have the right to access that data. The Company will provide an electronic copy of the Personal Data being processed and may charge a reasonable fee for additional copies. Data will be provided electronically upon request.
The right of access must not conflict with the rights and freedoms of others. Where a request would be detrimental to the rights or freedoms of another person, the Company may refuse or limit its response accordingly.
Right to rectification
You have the right to request that inaccurate Personal Data be corrected. Where Personal Data about you is incomplete, you may request that it be rectified, taking into account the purpose for which it is processed.
Right to erasure
This right applies where: (a) Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds specific to your situation, to processing based on legitimate interests pursued by us or a third party; (e) Personal Data is unlawfully processed; or (f) Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defense of legal claims, for the protection of the rights of another natural person, or on grounds of significant public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company in a structured, commonly used format.
You may request that your Personal Data be transferred directly from the Company to another controller where technically feasible. Exercising this right does not affect your right to erasure. The right to data portability must not adversely affect the rights or freedoms of others.
Right to object
You have the right to object at any time to the processing of Personal Data about you that is based on legitimate interests pursued by the Company or a third party, including profiling based on those interests. Where you object, the Company will cease processing unless it can demonstrate compelling legitimate grounds that override your rights, freedoms, and interests, or where processing is necessary for the establishment, exercise, or defense of legal claims.
Regarding direct marketing, you have the right to object at any time to the processing of Personal Data about you for such purposes.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with a supervisory authority established by a Member State to oversee the protection of individuals' rights in relation to the processing of Personal Data within the European Union.
The laws of the European Union and Member States may limit the rights described in this section 13 with respect to Personal Data concerning you.
We will respond to requests made under section 13 within one month of receipt. Where necessary, this period may be extended by up to two additional months, depending on the complexity and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Subject to the provisions of section 13, information provided in response to your rights will be made available free of charge. Where requests are unfounded or excessive, in particular where they are repetitive, the Company may charge a reasonable administrative fee or decline to act on the request.
Where the Company has reasonable doubts about the identity of the person submitting a request, we may ask for additional information to confirm identity before proceeding.